To start offering your customers the capability of online bookings you need to first choose the right system. There are many to choose from and they vary greatly in quality, ease of use, and price, so take the time to see what’s on offer.
Ideally, you’ll want something which works directly on your existing website, rather than one that redirects your visitors to a separate booking website. Having a booking calendar on your website not only looks more professional but will result in less customers giving up in the booking process due to frustration or confusion.
Ease of use is another key factor to consider when choosing an online booking system. First and foremost, the system needs to ensure it is super easy for your customers to perform a booking. The simpler and quicker it is to make a booking the better the booking system, as many of one’s customers won’t have the patience to spend too much time attempting to make a booking. Don’t decide on a system which will unnecessarily force your customers to create user accounts, or to fill in countless details which are completely unnecessary for the booking. The very best online booking systems are those that allow your customers to book your services with reduced clicks and typing.
The next thing to take into account when selecting your reservation software is flexibility. Double-bookings can be quite a nightmare, so you’ll want something that’s flexible enough to enable you to fully control when you’re open for business. Be sure that the system you choose enables you to setup availability not only for a standard working week, but also for specific dates. If, for reasons uknown, your business is closed on a specific date, or is open for irregular hours, then you’ll want the ability to reflect that in your booking calendar.
Simplicity and flexibility are probably the main things to consider, however there are other things to look out for when choosing a booking system. Here are a few more points to consider:
Select a booking system with today’s and stylish booking calender, and something that gives you the capability to customize the colors to fit your website
Ensure that the reservation system you select has full admin control to let you view, modify and delete bookings, as well as create manual bookings
Make sure that double bookings don’t occur by selecting a system which lets you specify how many bookings could be made before a period period is booked out
If you use Google calendar then choose an online booking system which fully integrates together with your Google calendar. Lots of the newer reservation systems incorporate full 2-way integration with Google calendar, which means that you can shift bookings around from within Google calendar and this will undoubtedly be reflected in your booking system database